STORE POLICY
Customer Care
At x20/6studio, customer satisfaction is at the heart of everything we do. We are committed to providing exceptional service and ensuring that every experience with us is smooth, supportive, and reliable. Whether you have a question about a product, need help with an order, or want to share feedback, we’re here to help. You can reach out to our customer support team via email, phone, or through our contact form, and we’ll get back to you as quickly as possible. Your peace of mind is our priority, and we aim to resolve all inquiries with care and clarity.
We believe great service goes beyond solving problems—it’s about creating a connection. That’s why we encourage you to share your thoughts, ask questions, and let us know how we can serve you better. Our customer care team is trained to handle your concerns with patience, transparency, and a smile. Whether you're a first-time buyer or a returning customer, you can shop with confidence knowing we’ve got your back every step of the way.
Privacy & Safety
At [Your Company Name], we take your privacy and online safety seriously. We are committed to protecting the personal information you share with us and ensuring that your data is handled with transparency, responsibility, and care.
When you make a purchase on our website, your payment is securely processed through trusted third-party banking providers. We never store your full payment information on our servers. Any personal data collected during checkout—such as your name, email address, shipping address, and phone number—is used solely for order processing, delivery, and communication related to your purchase.
We may also collect non-personal data (like website usage statistics) to help us improve your shopping experience. This information is always anonymized and never shared in a way that identifies you personally.
After your purchase is successfully completed, you may receive confirmation emails, shipping updates, or occasional follow-ups for feedback or special offers—always with the option to unsubscribe at any time.
Your trust means everything to us, and we are fully committed to complying with data protection laws and keeping your information safe. If you have any questions or concerns about how your data is used, please don’t hesitate to contact us directly.
Wholesale Inquiries
Are you a retailer interested in offering x20/6studio products in your store? We’d love to partner with you! Our wholesale program is designed for businesses that want to carry high-quality, beautifully crafted products their customers will love. Whether you own a boutique, an online shop, or a larger retail chain, we offer competitive wholesale pricing, low minimum order quantities, and fast, reliable shipping to help you grow your business with confidence.
We’re passionate about what we create, and we want our wholesale partners to feel just as excited. When you join our wholesale family, you gain access to a dedicated account manager, product catalogues, promotional materials, and exclusive early access to new collections. Simply reach out to us via [email/wholesale form/contact details], and we’ll walk you through the process step-by-step. We’re here to answer your questions, learn about your business, and help you choose the products that will resonate most with your customers.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments